Q: When will I receive my order?
A: Our ideal plan is shipping will occur 5 months after preorders close, if all goes smoothly. Once preorders close, the tentative timeline is submitting orders with manufacturers within a month, and should receive products in 3 months. Once everything is received, shipping will take place.
Q: Where do you ship to?
A: Shipping happens from the U.S., so find the details about where we can and cannot ship from the Pirateship easy-to-read list, found here.
Q: What about VAT and other customs costs?
A: While we will do our best to remit taxes and customs fees, customers are responsible for paying VAT or other fees that may occur.
Q: I accidentally ordered, or cannot afford to keep my order. What do I do?
A: Until preorders close (February 13, 2025), refunds are allowed! Please email us with your order number and request AS SOON AS YOU REALIZE!